If they regularly paying the monthly dues, the insurance company has a legal obligation to follow through with the contract to the client. They are in a legally binding agreement for which the client pays a certain amount a month in exchange for a certain level of coverage in the case of an accident or other type of emergency. Unfortunately, some of those insurance companies make those promises in bad faith, or make the promise without the intention of holding up their end of the deal. These situations can involve, but are not limited to:
- Underpayments after an accident or emergency
- Delays in payments
- Denying claims without grounds
- Disputing coverage
- Insurance code violations
- Deceptive trade practice violations
- Refusing to investigate denied claims
- Failing to provide explanations for denied claims
Having their claim denied in a time of urgency is the furthest thing from what a victim and their loved ones need. It adds insult to an already traumatic injury. Should this happen, the Texas insurance claim attorneys of Williams Kherkher recommend quickly calling an experienced lawyer to look at the situation and offer legal advice. The insurance company, if found guilty of keeping bad faith, may owe the victim what they promised plus more for the pain and suffering they and their loved ones endured from the struggle to get back onto their feet.
Issues such as this are time sensitive, so filing all documentation as soon as possible is of the utmost important. If the claim passes the statute of limitations, then the victim may forfeit all compensation the insurance company owes them and they may never see justice for their suffering.